Please allow 3 to 5 business days for us to prepare your paints and deliver them to you. Alternatively, if you wish to get your paints within the same day, you may choose to order them online first and opt for self collection from our physical store at : Blk 108 Hougang Avenue 1 #01-1303 Singapore 530108. For self collection, please allow 3 hours lead time.
We try to fulfil each customer’s order as fast as we possibly can so we would usually process your order immediately once we receive it so you can get your items quickly.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
We offer one-to-one exchange for damaged goods or defective item. Please refer below for our exchange policies. Item(s) and delivery fees are non-refundable.
A product can be exchanged only under the following circumstances:
- Product is physically damaged/defective
- Wrong item delivered